1. Shipping

1.1. We aim to process and dispatch orders promptly after confirmation. Delivery timelines depend on product availability and shipping partners.
1.2. Shipping charges are calculated based on the order size, weight, and destination. These charges are borne by the buyer unless otherwise specified in writing.
1.3. We are not responsible for delays caused by third-party shipping providers or unforeseen circumstances.

2. Returns and Refunds

2.1. Returns are accepted only for defective or incorrect items.
2.2. Custom-made or personalized products are non-returnable and non-refundable.
2.3. Requests for returns must be made within 7 days of receiving the order.
2.4. Approved returns must be shipped back to us at the buyer’s expense.
2.5. Returned items must be in original, unused condition with all tags and packaging intact.

3. Refunds

3.1. Refunds are processed only after the returned item is inspected and approved.
3.2. Refunds will be issued to the original payment method or as store credit, as applicable.
3.3. Shipping charges are non-refundable.

For any questions or assistance with shipping and returns, please contact us at [9999595818].